Safaricom rolls out M-Pesa tap services to 5 new towns

Safaricom rolls out M-Pesa tap services to 5 new towns
Safaricom CEO Bob Collymore. PHOTO| COURTESY

Telecom operator Safaricom has rolled out its M-Pesa tap and pay solution across six towns as it seeks to shorten the mobile money platform’s transaction process.

Through the M-Pesa 1 Tap platform, Safaricom is looking to sign up businesses and service providers across Nairobi, Mombasa, Kisumu, Eldoret and Nyeri.

Safaricom chief executive officer Bob Collymore said the service also increases the accuracy and privacy of Lipa Na M-Pesa transactions by ensuring that payments are delivered to a matching merchant.

“As a trusted, easy and convenient cashless payment solution for more than 70,000 businesses in Kenya, Lipa Na M-PESA is ready to advance to become a more seamless solution,” Mr Collymore said launching a partnership with oil marketer Vivo.

M-Pesa is one of Safaricom’s largest revenue generators, bringing in Sh55 billion to the company in the last financial year.

Safaricom piloted the 1 tap platform in Nakuru where it signed up 2,000 merchants to the service with 90,000 active users.

Customers will initially have the option of obtaining an M-Pesa 1Tap wristband, phone sticker or card which will allow payment integrations with service providers.

To make a payment, a merchant will key in the payment amount into their device, tap the customer tag, and the customer will then key in their PIN on their phone to validate the payment.

Safaricom will charge Sh20 for the tags that will enable the transactions.

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