Uproar as Airtel Kenya reports network outage

Airtel Kenya subscribers suffered a major network outage affecting call and messaging services for the better part of Wednesday.

The telecommunications services provider confirmed the network outage saying it was a technical hitch.

“We are currently having some technical challenges with our network. Due to this, calls and SMS messages will be intermittent. However, Data services are available.We are working to resolve this on priority and we shall keep you updated,” the company said in a statement on Wednesday.

The network hitch saw the network subscribers take to social media to lament over the inconvenience.

A recent report by the Communications Authority indicated that Airtel commands the second highest mobile share  with around  11.5 Million subscribers.

Here are reactions from users:

— David Msafiri™ (@DMsafiri) October 16, 2019

https://twitter.com/NeshkinJM/status/1184393557366448129

— carol nassy Werunga (@CarolNassy) October 16, 2019

— dennis safari (@dennissafari5) October 16, 2019

— Dennis Nyaga (@DennisNyaga11) October 16, 2019

— #mnyongeamechoka# (@abcseries89) October 16, 2019

— Shem Ali Mbithi. (@shembithi) October 16, 2019

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Airtel

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