Why internet banking is becoming more popular


Why internet banking is becoming more popular

A new study has revealed that the current COVID-19 pandemic is pushing consumers to digitally interact with their banks, with banking institutions focused on customer experience gaining significant market traction.

According to the World Retail Banking Report 2020, 57% of consumers now prefer internet banking, up from 49% during the pre-COVID-19 period.

The report found that banks providing digital platforms find it up to two-times easier to unlock new sources of value, and improve operational efficiencies.

The Cooperative Bank of Kenya is one of the leading banking institutions offering efficient internet banking, making life much easier and convenient for customers especially with the current pandemic.

Through the new Co-op Internet Banking you can request for a new cheque book as well as set up or cancel a standing order.

And in case you happen to block or lose your Co-op Bank card, the new Co-op Internet Banking allows you to immediately secure your account.

With cashless payment becoming the new normal, the Co-operative Bank provides you with a platform to pay for nearly all your expenses through Co-op Internet Banking.

This includes buying airtime and internet bundles, paying for NHIF and other government bills as well as making cable TV payments.

Register for the new Co-op Internet Banking and Lipia Stima na maji bila worry.

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